Refund & Cancellation Policy

• Once tires have been mounted on a rim or installed on a vehicle, the sale is final. No returns, refunds, or exchanges.
• This is standard practice across the tire industry, as mounted tires cannot be resold as new.

If you believe your tires have a manufacturing defect (sidewall bulges, bubbles, separation, or other structural issues not caused by road conditions), contact us within 30 days of installation.

We will inspect the tire and, if a defect is suspected, facilitate a warranty claim with the tire manufacturer on your behalf. The manufacturer makes the final determination. If approved, a replacement tire will be provided per the manufacturer's warranty terms. Refunds are not issued — replacements only, per manufacturer policy.

The following are NOT considered manufacturer defects:

• Punctures, cuts, or road hazard damage (nails, glass, potholes, curb impact)
• Damage from improper tire pressure or misalignment
• Damage from overloading
• Normal tread wear or cosmetic damage

Other than applicable manufacturers' warranties, there are no warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose. All tires are sold with the manufacturer's warranty only. Avansys Tire Shop is not the warrantor of the tires and makes no independent warranty claims.

• If tires have NOT been mounted on any rim or vehicle, you may request an exchange or store credit within 48 hours of purchase
• Tires must be in original, unused condition with all factory labels and packaging intact
• A 15% restocking fee applies
• No cash refunds — store credit or exchange only
• Customer is responsible for returning tires to our store location. We do not arrange pickup for returns.

• Orders may be cancelled for a full refund ONLY if tires have not yet been ordered from our supplier. Contact us immediately after placing your order
• Once tires have been ordered from the supplier or are in transit, cancellation is no longer possible

• Installation labor fees are non-refundable once the service has been performed
• If we make an error during installation (wrong size, incorrect mounting), we will correct it at no additional cost

• Service fees for roadside assistance are non-refundable once the technician has been dispatched
• To cancel a scheduled service with a full refund of any deposit, please cancel at least 24 hours in advance
• Cancellations with less than 24 hours notice: deposit is non-refundable

• If we deliver the wrong tire size or wrong product, we will replace it at no cost to you
• If installation was performed with the wrong product, we will uninstall, install the correct product, and cover any associated costs

If you have an issue with your order, please contact us directly at 786-775-9552 before filing a dispute with your bank or credit card company. We are committed to resolving issues fairly and promptly.

Filing a chargeback without first contacting us may result in account suspension.

786-775-9552
Visit us at 3601 NW 191st Street, Miami Gardens, FL 33056